Contact Us

We’re Here to Help

Have a question about our products, your order, or your furry friend’s needs? Our team is always happy to assist you.

At Zoovive, we believe every pet deserves the best care and every customer deserves a smooth shopping experience. Whether you need product recommendations, order support, or simply want to share your pet’s story, we’d love to hear from you.

Get in Touch

Customer Support Email / Business Inquiries
zooviveglobal@gmail.com

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
We usually reply within 24–48 business hours.

Frequently Asked Questions

How long does shipping take?
Shipping times vary depending on your location. Most orders arrive within 7–15 business days.

Can I change or cancel my order?
If you need to update your order, please contact us as soon as possible. We’ll do our best to help before your order is processed.

Do you offer product recommendations?
Absolutely! Let us know your pet’s size, habits, and needs, and we’ll help you find the right product.

We Love Hearing From Pet Parents

Your feedback helps us continue creating better products for pets around the world.

Thank you for choosing Zoovive — making every moment with your pet happier, healthier, and more comfortable. ❤️